Published on Tuesday, 22 September 2020 at 8:30:30 AM
Everyone has been affected by the COVID-19 situation in some way, shape or form. Communities and local businesses are faced with unprecedented challenges and are increasingly looking to local councils for their leadership and support.
In order to provide such support, local government authorities must be empowered to make quick and informed decisions to ensure resources are readily accessible to those in need.
Councils must also be able to continue ordinary council meetings in times of crisis in order to make decisions about their budgets, services, fees and charges, infrastructure and recovery plans.
Harbour Software understands the importance of council meetings for business continuity and has worked with local governments across the country to deliver cloud-based services and online solutions.
Business Development Manager at Harbour Software, Michael Craig, said that it is vital for local governments to redesign their business processes to ensure councils are prepared to navigate a second wave, or similar situations in the future.
“Council meetings and decision-making processes are the most important function of local governments. Dynamic business systems need to be in place to ensure councils can continue to operate effectively and deliver services to the community,” said Mr. Craig.
“Our cloud-based software is designed specifically for local governments, providing an end-to-end solution for creating council documents such as agendas and minutes”
“Doc Assembler has proved to be a valuable asset to many local governments during the pandemic, facilitating a greater control over the quality of the documents that they produce and enabling council staff to continue to work from home seamlessly.”
“We have assisted several local governments since the start of the pandemic including Devonport City Council and Cardinia Shire Council to implement the software and provide training remotely so that businesses can run as usual even under restrictions.”
Harbour Software is available to provide continuous support to councils, ensuring a smooth implementation and transition process. Deputy General Manager at Devonport City Council, Jeff Griffith, said that the service was prompt and efficient, providing a coherent experience.
“Harbour Software understood our requirements and worked with us to deliver quality outcomes. The post implementation service has been very good. If our users had any issues that needed to be resolved, they were quick to respond and guided us in the right direction.” said Mr. Griffith.
For more information on how our cloud agenda solutions can support your business objectives, please contact sales@harboursoftware.com.au.
Devonport City Council office
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